Privacy policy

Last Updated: November 1, 2026

Fashionomy ("we," "our," or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights that may be available to you when you visit or make a purchase through https://fashionomy.com/.

This Privacy Policy applies to personal information collected through our online store, customer service communications, and related services. The rights and choices available to you may depend on your location and applicable privacy laws.

Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Personal and Contact Information

This may include your name, email address, phone number, billing address, shipping address, and other information you provide when placing an order or contacting us.

Order and Transaction Information

This may include products purchased, order details, transaction records, payment status, shipping information, and information related to returns, refunds, or order inquiries.

Customer Support Information

When you contact us, we may collect the information you provide, including your name, contact details, order information, and the contents of your messages.

Device and Usage Information

When you visit our website, certain information may be collected automatically by Shopify or related technologies. This may include your IP address, browser type, device information, approximate location derived from your IP address, pages viewed, referring pages, and information about how you interact with our website.

Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to support essential website functionality, maintain shopping sessions, remember preferences, understand website usage, evaluate performance, and support other services. The information collected through these technologies depends on your device, browser, privacy settings, and applicable consent choices.

How We Use Your Information

We may use personal information for the following purposes:

  • To process, confirm, fulfill, and manage orders.
  • To arrange shipping and provide order-related updates.
  • To process payments, returns, refunds, and other transactions.
  • To respond to customer service requests and questions.
  • To operate, maintain, and improve our website and shopping experience.
  • To understand website usage and evaluate website performance.
  • To help protect our website, customers, and transactions against fraud, unauthorized activity, and security risks.
  • To comply with applicable legal obligations and respond to lawful requests.
  • To provide marketing communications or promotional information where permitted by applicable law and, where required, with your consent.

How We Share Your Information

We may share personal information with third parties when reasonably necessary to operate our store, provide services, complete transactions, or meet legal obligations. These third parties may include:

  • Shopify: Our online store is hosted by Shopify, which provides the ecommerce platform and related services used to operate our website.
  • Payment Providers: Payment service providers process payment transactions and related payment information.
  • Shipping and Delivery Providers: We may share relevant order, contact, and delivery information with providers involved in shipping and delivering orders.
  • Service Providers: We may share information with service providers that assist with website operations, technical support, security, customer service, order management, and other services that we actually use to operate our store.
  • Legal and Regulatory Authorities: We may disclose information when required by law or when reasonably necessary to protect our rights, customers, or business operations.

Depending on the services used and applicable privacy laws, certain data processing or sharing activities may be considered a "sale," "sharing," or "targeted advertising," even when personal information is not exchanged for monetary payment. Where applicable, you may have the right to opt out of certain activities. Additional information about Shopify Network Intelligence and available privacy choices is provided below.

Shopify Network Intelligence and Enhanced Services

Our online store is hosted by Shopify. When you visit our store or make a purchase, Shopify processes certain personal information and information about your interactions with our store to provide and support our online shopping services.

Shopify Network Intelligence is enabled for our store. Through this feature, Shopify may securely use information about customers' interactions and transactions with our store together with information from other Shopify merchants and Shopify to generate insights and provide enhanced services known as Enhanced Services.

These Enhanced Services may help improve products and store functionality, support store performance, personalize shopping experiences, provide more relevant advertising, and help us and Shopify understand how customers interact with stores and related services.

Information about your activity on our store may be processed by Shopify and shared with Shopify and other third parties, which may be located in countries other than your own, as necessary to provide these services, including services based on interactions with other merchants and Shopify. Shopify states that other merchants cannot directly access our store's customer data.

For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.

Depending on your location and applicable privacy laws, you may have the right to opt out of certain processing activities, including the sale or sharing of personal information or the use of personal information for targeted advertising. You can learn more about Shopify's privacy practices and available privacy choices through the Shopify Privacy Portal. Where applicable, you may also exercise your choices through the data sharing opt-out method provided on our website.

You may also contact Fashionomy using the contact information below to submit a privacy-related request concerning information handled by our store. We will review and respond to requests as required by applicable law.

Payment Information

Payment transactions are processed through the payment providers available at checkout. Fashionomy receives the payment and transaction information necessary to confirm orders, manage payments, and process refunds. Payment providers handle sensitive payment credentials in accordance with their own security and privacy practices.

Cookies and Website Technologies

Cookies and similar technologies may be used by Shopify and our website to support essential store functions, maintain shopping sessions, remember preferences, and understand website usage and performance. Depending on the services enabled by Shopify and your privacy choices, cookies and similar technologies may also support analytics, advertising-related services, or other non-essential functions.

You can manage cookies through your browser settings. Depending on your location and our configured privacy settings, our website may also provide cookie consent or privacy preference tools that allow you to manage certain non-essential data collection activities.

Please note that disabling certain cookies or similar technologies may affect the availability or functionality of some website features. Your browser settings and applicable privacy choices may affect how information is collected and used.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When personal information is no longer reasonably necessary for these purposes, we will take appropriate steps to delete, anonymize, or otherwise handle the information in accordance with applicable laws and our record-retention practices.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted through the internet.

Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:

  • The right to request access to personal information we hold about you.
  • The right to request correction of inaccurate or incomplete personal information.
  • The right to request deletion of personal information, subject to applicable legal exceptions.
  • The right to request a copy of certain personal information in a portable format, where applicable.
  • The right to opt out of certain processing activities, including the sale or sharing of personal information or targeted advertising, where applicable.
  • The right to withdraw consent where processing is based on consent.
  • The right to appeal certain privacy-related decisions, where provided by applicable law.

To submit a request concerning personal information handled by Fashionomy, contact us at hello@fashionomy.com. Please include sufficient information for us to understand and review your request. We may request additional information to verify your identity before processing certain requests.

For privacy choices and requests relating to Shopify's processing of information through Shopify Network Intelligence and other Shopify services, you may also visit the Shopify Privacy Portal. Where applicable, you may exercise your right to opt out of the sale or sharing of personal information or targeted advertising through the data sharing opt-out method provided on our website.

We will review and respond to privacy requests in accordance with applicable laws. Certain requests may be subject to legal exceptions or limitations. Where applicable law provides a right to appeal a decision concerning a privacy request, you may contact us at hello@fashionomy.com with the subject line "Privacy Request Appeal."

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. These third parties may have their own privacy policies and practices. We are not responsible for the privacy, security, or content practices of websites or services that we do not operate.

We encourage you to review the applicable privacy policies before providing personal information to third-party websites or services.

Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13.

If you believe that a child under the age of 13 has provided personal information to us, please contact us so that we can review the matter and take appropriate action as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, services, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, you can contact us using the information below:

Store Name:
Fashionomy

Website:
https://fashionomy.com/

Email:
hello@fashionomy.com

Phone:
+1 504-912-7277

Business, Shipping and Return Address:
3011 Silverwood Park Ln
Spring, TX 77386
United States

Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed